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So you may decide you want to access the office from home, or perhaps an employee out on the road needs to access the office machines. Remote Access is one of the ways this can be achieved. 19 Computing can provide remote access to be installed.

VPN

We can also setup a VPN which is normally used by organizations that have multiple sites so that other sites can access the same network at a central location – for example Site 2 may need to access the servers to pull up data that are located at Site 1. Site 2 will just logon to the VPN in order to achieve this.

 

 

 

 

Terminal Services / Remote Desktop Services

We can also setup office environments based on a terminal services setup. A terminal services setup is where everyone operates from a server and each physical machine is simply just a basic gateway to the server itself. There are many advantages of using a setup like this but the main one being that it can often save money due to the software only being installed on one machine but being accessed by many. The other advantage is that every user in the organisation can access their terminal session from any computer (and even access it from outside via WAN if this is set up)

Our Services

IT Support Services

19 Computing provide total peace of mind IT support solutions that will allow you to concentrate on what you do best – running your business.

Telephone & Remote Support

19 Computing provides IT Help Desk services staffed by professional technical support engineers. 19 Computing can provide telephone help desk support and remote help desk support services.

Pay As You Go IT Support

Pay as you go IT support offers a flexible option for clients that may have smaller IT systems or who only require IT support on a fairly infrequent basis. It can also be used for a specific project or for IT consultany work.

Server Health Check

Our skill and experience enables us to provide high-level support for the latest systems and our engineers can install and support anything from the smallest office environment to large corporate networks.