19 Computing’s popular telephone & remote support service is a must for all businesses
With modern day business so reliant on technology, any IT issues need to be addressed swiftly to minimise the impact on business. Our Remote IT Support service delivers a fast, efficient and cost effective solution for addressing the majority of IT support issues – over 90% of help desk queries are fixed remotely by our support helpdesk without the need for an on-site visit by one of our engineers.
By accessing your computers remotely and seeing the same screen you do, our experienced technical IT support engineers can quickly locate the problem and help you implement a solution – all you need is an internet connection.
If we cannot fix it remotely we will then send out an engineer.
19 Computing provide total peace of mind IT support solutions that will allow you to concentrate on what you do best – running your business.
19 Computing provides IT Help Desk services staffed by professional technical support engineers. 19 Computing can provide telephone help desk support and remote help desk support services.
Pay as you go IT support offers a flexible option for clients that may have smaller IT systems or who only require IT support on a fairly infrequent basis. It can also be used for a specific project or for IT consultany work.
Our skill and experience enables us to provide high-level support for the latest systems and our engineers can install and support anything from the smallest office environment to large corporate networks.